At Orivon Jewelers, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, make a purchase, or engage with our services. By using https://orivonjewelers.com/, you consent to the collection and use of your information as outlined below.
Information We Collect
When you make a purchase, register on our website, or use our services, we may collect the following personal information:
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Personal Identification: Name, email address, phone number, and mailing address.
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Payment Information: Credit card details or other payment methods.
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Transaction Details: Information related to your orders, including the items you purchased and shipping preferences.
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Browsing Data: Information about your interactions with our website, such as IP addresses, device type, browser type, and operating system.
You can also browse our site anonymously, but certain features may require you to provide personal information.
How We Use Your Information
We use the information we collect to enhance your shopping experience and ensure smooth service delivery. Here’s how we may use your information:
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Personalizing Your Experience: Tailor content and recommendations to your preferences.
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Processing Orders: Fulfill orders and manage transactions, including shipping and returns.
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Customer Support: Respond to inquiries, resolve issues, and provide assistance.
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Promotions and Marketing: Notify you about special offers, new products, or promotions based on your preferences. You can opt out of marketing communications at any time.
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Site Improvement: Analyze your browsing behavior to enhance site functionality, improve user experience, and optimize content.
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Legal Compliance: Comply with legal requirements and obligations.
We never sell, rent, or share your credit card or personally identifiable information with third parties, except when necessary to complete a transaction (e.g., shipping companies or payment gateways).
Security of Your Information
We prioritize the security of your personal information and take reasonable measures to protect it. All sensitive data, such as credit card details, is transmitted securely using Secure Socket Layer (SSL) technology, ensuring that the data is encrypted during transmission.
Once your transaction is completed, we do not store sensitive financial information on our servers. While we strive to maintain the highest standards of security, please be aware that no method of transmitting data over the internet is 100% secure.
Use of Cookies
We use cookies to enhance your browsing experience on our site. Cookies help us:
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Remember your preferences: Store items in your shopping cart or save your preferences for future visits.
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Track website usage: Collect non-personally identifiable data to analyze website traffic and improve functionality.
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Serve targeted ads: Personalize advertisements based on your browsing habits.
By using our site, you consent to our use of cookies. If you prefer, you can adjust your browser settings to refuse cookies, but this may impact certain features of the site.
Sharing Information with Third Parties
We do not sell, trade, or rent your personally identifiable information. However, we may share your information with trusted third parties to assist in running our website, conducting business, or providing services, including:
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Shipping and Delivery Partners: To fulfill orders.
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Payment Processors: To securely process payments and manage transactions.
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Marketing Service Providers: To help with promotions and marketing campaigns (e.g., email marketing services).
These third parties are contractually obligated to keep your information secure and confidential. In some cases, we may also disclose your information to comply with legal requirements, enforce our website policies, or protect our rights, property, or safety, or that of others.
We may also share non-personally identifiable data with third parties for purposes such as analytics, advertising, or marketing improvements.
Rakuten Affiliate Network
When interacting with our website, Rakuten Advertising may collect personal data to deliver personalized advertisements, conduct analytics, and offer tailored deals. For more information on how they handle your data, please refer to Rakuten’s privacy policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
You have certain rights concerning your personal information, including:
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Access: You can request to view the information we have about you.
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Correction: You can request corrections to any inaccurate or incomplete information.
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Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., legal or contractual obligations).
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Opt-Out: You can opt out of marketing communications at any time by following the instructions in the emails you receive.
To exercise any of these rights, please contact us at support@orivonjewelers.com.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we update this policy, the changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Please review this policy regularly to stay informed about how we are protecting your privacy.
Third-Party Links
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of external websites. We encourage you to read their privacy policies before providing any personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy or the way your personal information is handled, please contact us:
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Email: support@orivonjewelers.com
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Phone: (786) 565-5560
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Mailing Address: 3621 W Savannah St Suite 243,Anaheim, CA 92804
We are committed to resolving any concerns you may have and ensuring your privacy is protected.